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Human Resources Surveys, Tests, and Assessments
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Resource Center Certification Workshops for Human Resource Professionals:
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Employee Surveys: Web, Interactive Voice Response![]() Survey Methods Available from PPI |
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Strengths of Survey Method |
Factors to Consider |
| Web | Easily administered to many locations; data entry occurs as participant enters data. International capabilities; high-tech design capabilities. |
Must have access to a computer with browsers compatible with designed survey. Can be limited by lack of Internet or PC availability. |
Interactive Voice Response |
Easily administered to nearly any location worldwide. Data entry occurs as participant enters data. No reliance on Internet access. Toll free lines available. |
Must have access to a telephone. Best suited to surveys with fewer than 30 questions. |
| E-mail / Fax-To-Data |
Can be easily administered to people spread over many locations. All the advantages of Internet without the cost of a web site. |
Must have access to e-mail (to receive survey) and fax machine (to return survey). |
| Paper | Can be easily administered to all. Independent of technology. Can be filled out anywhere, anytime. Well suited to long questionnaires or complex response options. |
Must rely on postal service or express delivery companies. Data must be entered before processing can occur. |
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